Orders will be processed ready for shipment within 24 hours of acceptance. Whilst we will always do our best to process your order as quickly as possible, minor delays may occur during peak periods, sales and promotions.
Products are only available for delivery in Australia. Haircare Group uses the services of Australia Post, StarTrack and other local third parties to deliver to you and accordingly, accepts no responsibility for late delivery, or your failure to receive products which have been dispatched by Haircare Group.
StarTrack Couriers' standard operating hours are from 8am to 6pm, Monday to Friday.
Shipping times will vary depending upon your nominated delivery address. Please allow between 2-5 business days for metropolitan delivery and 2-10 days to regional and remote destinations. Shipping transit times quoted are typical but can vary due to factors outside our control and that of the carrier.
For more information, see our delivery policy.