I didn't receive my password re-set email You may not have registered your details with us. Apply online now by filling in a quick and easy form. If you are an existing Haircare Group account holder, please check your 'Spam' or 'Junk mail' folder. Please contact us for assistance if you continue to have issues. July 09, 2021 00:08 Updated Related articles How do I sign in? I'm getting an error message, what do I do? What happens if I have forgotten my username? What is the Prestige Partners Program? Can I use buy now, pay later options?