The Haircare Group reserves the right to postpone or cancel any course that doesn't reach the required number of participants.
In such case, Haircare Group will give booked participants notice of the change and refund applicable course fees paid.
Any course cancellations must be made directly to the education team by phone on 08 8403 8231 or email firstname.lastname@example.org
No refunds are available unless the education team receives direct notice (by phone or email) of the student cancellation no less than thirty (30) days prior to the course commencement date. Please note there will be a $50 administration charge / fee applicable upon process of any refund(s) for course cancellations.
In the event of a student being too ill to attend a course/event, a refund will only be available upon the student providing a medical certificate from a qualified General Practitioner to the education team within (7) days of the course completion.
Transfer of Course
Where a cancellation occurs without acceptable notice (outlined above), the education team will endeavour to transfer the student(s) to the next available course date (if possible).
Please note Haircare Group does not guarantee or warrant in any way whatsoever that the same course will be offered or that a student placement will be available.