To return an item for either refund or exchange, please complete the following:
Pack the items into a safe box and include the following:
- A copy of your original receipt
- Payment details if any money is to be refunded for any or part of your order
- Reason for the return/exchange - for example, a faulty item, or change of mind
Address the items to:
PO Box 300
Please note that any cost associated with return or exchange is not payable by Haircare Group and no responsibility is accepted for items being returned until they are received at the address above.